Passionately Rivalicious Policies
Our preferred shipping provider is USPS. Please note, we cannot guarantee delivery times. USPS delivers Monday through Saturday, excluding holidays. Passionately Rivalicious offers USPS Priority Mail® and USPS Priority Mail Express®.
USPS Priority Mail® -
Orders ship via USPS and arrive 1-3 business days after the date your order shipped.
Orders ship via USPS and arrive by the end of the next business day after the date your order shipped.
We are only able to accept orders that will ship to one address.
P.O. Boxes and APO/FPO Address:
USPS will not deliver to P.O. Boxes or APO / FPO addresses. Please provide a physical street address. Failure to do so will delay your order.
We gladly accept the following credit / debit cards for payment: Visa, Mastercard, Discover, and American Express. You may safely enter your credit card number via our secure server, which encrypts all information. You may also pay with your personal PayPal account. All transactions processed through Passionately Rivalicious are always 100% safe and secure.
Returns / Exchanges
Passionately Rivalicious strives to provide our customers with 100% satisfaction. We carefully inspect your order prior to shipment. If you are not completely satisfied with your non-custom order, you may return it for an exchange or store credit. The product must arrive at our Passionately Rivalicious offices within 10 days from the date it was received and include the Return Authorization Code (RA).
All returns & exchanges must have a Return Authorization Code (RA). To obtain a RA Code, please call or email us at firstname.lastname@example.org or 1-888-451-4781 and place in the subject line Return/Exchange. Include your order number, list of item(s) to return, and the reason for the return.
NOTE: Returns received without a RA Code printed on the outside of the packaging will be refused. RA Codes that we assign must be used within 7 days of your receipt of the RA Code, or it will expire and may not be used. Failure to follow this policy, will result in package being returned at your expense.
2. Clothing items must not have been worn and must have the original tags still attached.
6. All Special Order items require full payment at the time of order.
7. All Rivalicious Entertainment are Custom and all Sales are Final.
8. Collegiate & Gleam Lip Moisturizers are non-refundable and are not exchangeable.
Send your return items to:
Attn: Returns / Exchanges
4760 Preston Road Ste 244-262
Frisco, Texas 75034
Return Authorization Code:
The original order invoice must be included in your return box or we will not be able to accept your return package. We strongly recommend using a shipping service that offers a tracking number and insures your package. In the event you want to check your return, the tracking number will allow you to know exactly where your package is located.
Passionately Rivalicious places the highest value on your privacy and security. We will never sell, lease, or share any personal customer information. Orders placed with Passionately Rivalicious are encrypted utilizing SSL Technology over a secure channel.